Frequently Asked Questions

Get answers to common questions about Shampoo & Style.

Our Shampoo & Style includes a professional shampoo, gentle scalp massage, and blow-dry or simple styling. It excludes deep conditioning masks, treatments, and haircuts. Tell your stylist about desired finish and any specific product preferences before we begin.

Appointments typically last 30 to 45 minutes depending on hair length and styling complexity. Extra time may be needed for intricate styles or heavy product use. Your stylist will confirm expected duration when booking to ensure availability.

Yes — the Shampoo & Style is designed for that. We shampoo, condition lightly if requested, and provide a blowout or basic styling. For deep-conditioning masks or restorative treatments, please book an add-on or a different service.

Absolutely. After assessing your hair, our stylists suggest shampoos, styling aids, and heat protectants suited to your routine and hair type. Recommendations include usage tips and product sizes so you can maintain the look between appointments.

Yes, when performed correctly. Our stylists use low-heat settings, heat protectant products, and gentle technique on damaged or fragile hair. We can adjust drying methods or recommend air-drying alternatives if you prefer minimal heat to preserve hair integrity.

Yes. Most add-ons like deep conditioning masks, glosses, or scalp treatments can be included for an additional fee, subject to time availability. Tell your stylist at booking or upon arrival so we can reserve time and recommend the best upgrade.